Bubbles or ripples can appear in carpets that may need re-streching. In most cases, these ripples will go away as the carpet dries. If your carpet does not return to normal once fully dry, please give us a call. 

Some stains can cause permanent discoloration and stain removal methods may not be effective. We will do everything that is warranted to attempt to remove or minimize the appearance of the stain. 

The total amount of time it will take to clean your carpet depends on the size of the area to be cleaned, the amount of furniture, how dirty the carpets are, and if there are any spots or stains to treat. On average, it takes approximately 20 minutes per room, and most average size homes can be cleaned in under two hours. 

Total drying time can be impacted by a number of factors including humidity, air flow, and temperature. Carpets may remain damp for 8-24 hours after cleaning depending on the conditions. You can promote faster drying by using fans and running your air conditioning or heating system to promote air flow and decrease humidity. 

You may walk on your carpets immediately after cleaning wearing clean, rubber-soled shoes. Just be careful walking from damp carpet to hard floors so you don’t slip!

Residues left behind from carpet cleaning, often due to low-quality equipment or rushed technicians that do not properly rinse and remove all of the cleaning solution from your carpets, can cause carpets to re-soil faster. That’s why its important to choose a professional carpet cleaner with the training, equipment, and experience to clean your carpets with little or no residue left behind. 

Yes. We can move most furniture including tables and chairs and living room furniture. You should remove any items from the furniture that including electronics, fragile items, and plants. We do not move pianos, electronics, or heavy/large furniture items like beds and china cabinets.